Access Denied

[NRD]

Good Morning!

I am having the below error when I try to run my workflow in the gallery. It runs just fine locally but after uploading to the gallery I am getting the below errors.

Any idea how I can fix this issue? 

Thanks in advance for your help!

[MichalM]

@NRD 

When you run the workflow are you prompted to enter your credentials? The errors suggest that the user executing the workflow is unable to access the temp directory which seems to be used to write an output (Client Data.yxdb) as well as a location where the packaged input (the excel file) is extracted.

[NRD]

@MichalM No I am not prompted to enter my credentials when running the workflow. All of the original files are coming from the company share drive, but when it is run in the gallery it tries to call the temp directory not where the actual files are being stored.

[MichalM]

In which case it may be a problem with how you reference the files within the workflow. 

When using files stored in a shared network drive, make sure you use UNC path to reference it.