Access Denied to My Private Studio

[lindbergh]

I recently transferred my Alteryx license to a new desktop but when I tried to work on workflows that I had published to My Private Studio the workflows were not available. I checked on my previous laptop where I had the Alteryx license and confirmed that I saved my workflows to My Private Studio. I checked on our Alteryx server and the workflows stored in My Private studio are scheduled and running.

How can I get access back to My Private Studio?

[JordanB]

Hi @lindbergh

Do you know if you're Alteryx Server is using Built-in Authentication or Windows Authentication? 

You can tell if this is Windows Authentication because you will automatically be signed in.

Best,

Jordan Barker

Solutions Consultant 

[lindbergh · Accepted solution]

Found out the issue. I stored my files in my private studio under my name and sometime between the last time I saved it and when I opened it I was invited into my department's private studio, which had a different ID #. After switching my Studio ID back, I had access to my workflows again.

[JordanB]

Hi @lindbergh

Okay great stuff! Good troubleshooting

Best,

Jordan Barker

Solutions Consultant