2019.3 designer can't open company gallery

[khu]

Hi, Alteryx Community,

I installed 2019.3 designer and it can't out the gallery from the designer but only return following,

My gallery data connections work fines btw,

Can you advise on this?

[MichalM]

@khu 

This looks like the save rather than open workflow dialog. Can you please clarify what you expected to see?

[khu]

@MichalM  It is from Open-Workflow->My Company's Gallery

[MichalM]

Are you sure? As the dialog looks exactly like the Save one - see below

The Open dialog looks like this

Do you maybe want to try mapping the gallery from scratch?

 

[khu]

@MichalM  Yes, I can confirm I provided the screenshot with Open Workflow, Also, Save as Workflow return the same screenshot. Even for save, that's the correct window.

I just remove the gallery and add again, it returns the same.

I recently just move from desktop to laptop so I updated from 2019.1 to 2019.3 at the same time. not sure if it's the bug for 2019.3.

Also, I notice 2019.3.15763 released on 9/3/2019, but 2019.2.10.64688 updated on 9/5/2019, Do you know why?

Thanks

[MichalM · Accepted solution]

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Also, I notice 2019.3.15763 released on 9/3/2019, but 2019.2.10.64688 updated on 9/5/2019, Do you know why?

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This is a stable 2019.2 release - companies often release stable updates to previous versions to fix bugs.

As for your issue with the Gallery, I'd recommend you raise a ticket via support@alteryx.com

[khu]

@MichalM  I just reinstall the 2019.1. I will try again 2019.3 later since it provide TLS authentication in email tool!

Thanks for the help!

Kun