This site uses different types of cookies, including analytics and functional cookies (its own and from other sites). To change your cookie settings or find out more, click here. If you continue browsing our website, you accept these cookies.
There are two tools in Alteryx Designer that connect to Promote; the Deploy tool and the Score tool. The Deploy tool allows you to send trained models from Alteryx Designer to Promote. The Score tool allows you to connect to a model that has already been deployed to Promote to create predictions from a provided data set.
Platform Product: Promote Issues – Working with Alteryx Customer Support Engineers (CSEs) (for use by CSEs and Alteryx Customers)
To EXPEDITE the resolution of your case, please include the below information.
Promote - Requested Information
*** Suggestion: copy/paste the questions below and email the supporting documentation to firstname.lastname@example.org
1. Detailed description of the Issue
2. Alteryx Version
Promote – Requested Information (Detailed Instructions):
1. Detailed Description of the Issue – What issues are you having? Has it worked in the past? When did the issue start? Are all users affected or just some? What are the steps to reproduce your issue? What have you tried to resolve the issue? Have you searched the Alteryx Community ?
2. Screenshot of Alteryx Version– Our CSEs need to know the precise version of Alteryx so we can replicate any issues.
If problem involves Alteryx Designer (Scoring or Deploy tools), please provide version too. In Designer, on your desktop or Server, click Help >> About and provide a screenshot.
The screenshot will include whether it is Server or Designer. In addition, whether it is “Running Elevated” Admin vs. Non-Admin.
Promote Part 1
Promote Part 2
Promote Part 3