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If you have a model that takes longer than 10 seconds to return results, by default Promote will time out your model API query. If you would like Promote to wait longer than 10 seconds before timing out, you can adjust this timeout setting with an environmental variable called PREDICTION_TIMEOUT.
Promote uses the application NGINX as a load balancer. In Promote, NGINX is configured to require TLS (Transport Layer Security) or SSL (Secure Sockets Layer) certificates. This article goes through the step by step process of using your own TLS/SSL certificate during installation or updating your TLS/SSL certificates after installation.