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Alteryx Promote Discussions

Find answers, ask questions, and share expertise about Alteryx Promote.

Workflow gets slower when run from Server (Sharepoint as a input/output)

5 - Atom
Hey all, 
I use sharepoint as a data storage in a project which is due to architecture constraint. The workflow runs smoothly in the designer but I run into problems when I upload my chained apps to the server. 
First when I upload the workflow it somehow shows different errors at different times. I work with a german version but translated it says something like “The remotename could not be solved -” or another error that is displayed is "cannot access the folder.
Somehow sometimes the upload does work and then I run into the issue that the workflow runs extremely slowly or even hits the current timeout. 
My hypothesis is that maybe a firewall is doing some checks on the incoming data which is slowing the process down? The upload error of no remote name could not be solved is maybe due to a media gap in handing over the sign-in data to Sharepoint?
My experience with Alteryx server is very limited and happy to hear any hints from you 🙂 !
5 - Atom

As a small update - I uploaded the same workflow to another gallery as well and there seems to be the same problem regarding performance. 

12 - Quasar

hey @JulianS1 

Sorry is this question based on Promote? Or Gallery/Server? I believe it to be Gallery so i'll answer accordingly:

You may be right!

Are you able to run the workflow on the servers designer?
Does it run okay on there?

I suspect it may be a firewall, or the service user does not have access to the sharepoint, maybe try the 'run as' functionality too::

Hope This Helps!