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Welcome to the Alteryx Licensing Series where you can learn all you need to get started with Alteryx. In the articles below you will learn how to install, manage, and handle errors with your Alteryx License. We love Alteryx and we hope you do too! Please read through the information below and subsequent instructional articles carefully.
3. The license server is "license.alteryx.com" which is an alias for gallery.alteryx.com and resolves to multiple IP addresses associated with an Elastic Load Balancer at Amazon Web Services. AWS ELBs can and will change IP addresses over time, so if you are statically whitelisting IP addresses on a firewall which otherwise denies access to tcp/80 and tcp/443, your end-users will eventually lose connectivity to our license server as your static whitelist obsolesces. The solution is to enable a process which will periodically update or re-implement your whitelist based on the results of a fresh DNS lookup of “license.alteryx.com”
4. Using a proxy server? Make sure that Alteryx has access to that server. If you are using scripts on your proxy server, you will not be able to use license keys and will have to use license files
Alteryx License Bundles:
Alteryx Designer w/Spatial
Alteryx Designer w/Scheduler
Alteryx Designer w/Data
Alteryx Designer w/Scheduler w/Data
Alteryx Server w/Data
Data: US, CAN, EUR, or all *
Scheduler Option. Data: US, CAN, EUR, or all *
Scheduler and Gallery
Scheduler and Gallery and Data: US, CAN, EUR, or all *
*Your data package may include other geographical areas of the world. If you are interested in other data packages, please contact your Account Representative.
Note: Please be aware that Alteryx Server w/Data is meant for users who have Designer w/Data license so that they may be able to deploy their workflows utilizing data on the server. The Alteryx Server does not come with data and only users with data licenses should be using the data on the Server. If you have questions, please see the license agreement or talk with your Account Representative.
If you need Alteryx on a Server OS, Virtual Machine, or if you are at the end of your contract please contact your Account Representative for installation options.
Now that you have read through how you can setup your machine to install your license. Please move on to the next article: