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Alteryx Knowledge Base

Definitive answers from Designer experts.

Licensing Series Part 1 - Welcome to Alteryx

Community Operations Manager
Community Operations Manager
Created on

Welcome to the Alteryx Licensing Series where you can learn all you need to get started with Alteryx. In the articles below you will learn how to install, manage, and handle errors with your Alteryx License. We love Alteryx and we hope you do too! Please read through the information below and subsequent instructional articles carefully.

 

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11.8 and newer License FAQ - Licensing-FAQ-Alteryx-11-8 

 

 

11.7 and older licensing information below

 

If you learn anything from this information, keep your license key or file in a place where you can find it. 

 

If you have not installed Alteryx or are looking to find the newest version please click on the link - http://downloads.alteryx.com/

 

Technical specifications along with supported Data Sources can be found here: http://www.alteryx.com/techspecs

 

Licensing issues or questions please email: fulfillment@alteryx.com

 

License agreement: See attachment

 

License Key Activation needs:

In order to use license keys, a few system security setups will need to be available for Alteryx to talk to our licensing system. Here is a list of what you need:

1. Open Port 80 and 443

2. White List: license.alteryx.com, gallery.alteryx.com, pages.alteryx.com, marketo.net, mktoresp.com, fno.devops.alteryx.comlicenses.alteryx.com

3. The license server is "license.alteryx.com" which is an alias for gallery.alteryx.com and resolves to multiple IP addresses associated with an Elastic Load Balancer at Amazon Web Services. AWS ELBs can and will change IP addresses over time, so if you are statically whitelisting IP addresses on a firewall which otherwise denies access to tcp/80 and tcp/443, your end-users will eventually lose connectivity to our license server as your static whitelist obsolesces. The solution is to enable a process which will periodically update or re-implement your whitelist based on the results of a fresh DNS lookup of “license.alteryx.com”  

4. Using a proxy server? Make sure that Alteryx has access to that server. If you are using scripts on your proxy server, you will not be able to use license keys and will have to use license files

 

Alteryx License Bundles:

Alteryx Designer

Alteryx Designer w/Spatial

Alteryx Designer w/Scheduler

Alteryx Designer w/Data

Alteryx Designer w/Scheduler w/Data

Alteryx Server

Alteryx Server w/Data

Basic Deployment

Spatial Data

Scheduler Option

Data: US, CAN, EUR, or all *

Scheduler Option. Data: US, CAN, EUR, or all *

Scheduler and Gallery

Scheduler and Gallery and Data: US, CAN, EUR, or all *

*Your data package may include other geographical areas of the world. If you are interested in other data packages, please contact your Account Representative.

 

Note: Please be aware that Alteryx Server w/Data is meant for users who have Designer w/Data license so that they may be able to deploy their workflows utilizing data on the server. The Alteryx Server does not come with data and only users with data licenses should be using the data on the Server. If you have questions, please see the license agreement or talk with your Account Representative.                                                                                                                                                                                                                 

 

If you need Alteryx on a Server OS, Virtual Machine, or if you are at the end of your contract please contact your Account Representative for installation options. 

 

Now that you have read through how you can setup your machine to install your license. Please move on to the next article:

License Series Part 2 - License Install

License Series Part 3 - Managing Your License

License Series Part 4 - License Errors