Alteryx Designer Desktop Knowledge Base

Definitive answers from Designer Desktop experts.

How To: YXI installation - Fix "Cache entry deserialization failed, entry ignored" error

PaulN
Alteryx Alumni (Retired)
Created

Problem

You are trying to install a YXI file and the following message appears:

AlteryxGui_2018-10-25_21-06-58.png

Message:

An error occurred during installation of the Python tool.
Cache entry deserialization failed, entry ignored

Procedure

During the installation of a Python-based tool, Python package manager -pip- uses a cache like a web browser. The content of this cache may be corrupted. There are two options for resolving this issue:

Option 1 -for current installation only

Deletefolder %LOCALAPPDATA%\pip\cache(ex: C:\Users\my_user\AppData\Local\pip\cache where my_user isyour Windows login)

Note: Folder will be recreated for next installation

Spoiler (Highlight to read)

Example:

explorer_2018-10-25_22-03-23.png

Example:

Option 2 - permanent change, for all installations

Note: This method is useful for .yxis that contain multiple installations. For example, the Azure Data Lake .yxi installs both input and output tools.

1. Stop Alteryx Designer

2. If it doesn't exist, create file %APPDATA%\pip\pip.ini (ex: C:\Users\my_user\AppData\Roaming\pip\pip.ini)

Note that you mayhave to createpip folder

3. Edit pip.ini with following content.

[global] no-cache-dir = false

Spoiler (Highlight to read)

Example:pip_no-cache-dir_alone.png

Example:

otherwise, if pip.ini already contains some instructions:

no-cache-dir = false

Spoiler (Highlight to read)

Example:pip_no-cache-dir.png

Example:

4. Proceed with YXI installation

Note:

  1. pip.ini impacts all pipoperations for the current user, except those inside a Python environment (e.g., the Python)
  2. Although it might seem counterintuitive, afalse value enables no-cache-dir (source:https://pip.pypa.io/en/stable/user_guide/)
Comments
mglecocq
5 - Atom

Hi I have implemented this however after installation I can't see the google input /output connectors on my Designer