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Alteryx Designer Desktop Knowledge Base

Definitive answers from Designer Desktop experts.

All Workflows Fail in Scheduler

AmyD
Alteryx Alumni (Retired)
Created

Question

Why did all of my scheduled workflows fail? What does the error “Logon Failure: unknown user name or bad password” mean?

SchedulerError.jpg

WorkflowError.jpg

Answer

This error is due to the credentials that are used for the scheduler are no longer valid and have most likely expired. To fix this, the Run As setting has to be updated in the scheduler machine. Someone with local admin rights to the machine should go to the System Settings (Alteryx > Options > Advanced Options > System Settings) then click Next until the “Run the Worker as a Different User” menu is selected and update those credentials.

Settings1.jpg

Settings2.jpg