cancel
Showing results for 
Search instead for 
Did you mean: 

Alteryx Knowledge Base

Definitive answers from Designer experts.
Announcement | Looking to expand your Alteryx skillset?! Check out the latest set of interactive lessons in Alteryx Academy: Creating Analytic Apps

All Workflows Fail in Scheduler

Alteryx
Alteryx

Question

 Why did all of my scheduled workflows fail? What does the error “Logon Failure: unknown user name or bad password” mean? 

 

SchedulerError.jpg

 

WorkflowError.jpg

 

Answer

This error is due to the credentials that are used for the scheduler are no longer valid and have most likely expired. To fix this, the Run As setting has to be updated in the scheduler machine. Someone with local admin rights to the machine should go to the System Settings (Alteryx > Options > Advanced Options > System Settings) then click Next until the “Run the Worker as a Different User” menu is selected and update those credentials.

 

Settings1.jpg

 

Settings2.jpg