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The Alteryx.Flexnetoperations.com license management site needs major work.
On the View Licensespage it shows all licenses going back several years. A basic need is to show only licenses which haven't expired, but that is not an option.You cannot even sort on the expiration column while you can sort on most others columns.
The most simple need is to see a list of my current active license users - but I do't see a way to do that.
I tried an "Advanced Search" and chose expiration date after 2019-10-29 andnone of my licenses which expire in 2020 appear- I get a blank list.
Similarly on the administer machinespage you cannot filter to hide expired licenses or even on the licensescolumn (which doesn't sort either).
The helplink on the page doesn't bring you to help specific to that page but the general activation help front page. After several clicks I found this page:
I would like Alteryx to create an internship support program that provides a license similar to a trial but for an extended period, say 6 to 8 weeks, and tied to core certification. you could repackage much of the existing training into a curriculum aimed at educating new users sufficiently on the elements necessary to pass the Core certification within a short time frame.
Our organization just launched an internship program and had our first group of interns start 5 weeks ago. I had to come up with a plan that provided the intern a valuable experience. I decided to make Alteryx Core certification a key objective and put him on a spare license we had for the duration and worked with him to get his core.
I think this could be a great marketing tool for Alteryx. It would get more people entering the workforce educated about your product so that no matter where they end up they might already be a fan and suggest the tool as a solution in a new job that doesn’t currently know about you. Conversely it gives interns a certification that shows they know more than the other applicants for a job where Alteryx is already a tool. I am sure there are tax benefits to Alteryx as well for each license used.
This is kind of how we discovered Alteryx, we had issues with volume of data and technology limitations (Excel) and someone had used Alteryx at a prior company and suggested we try it out. We purchased a couple licenses, then within a couple years we had 16 licenses. You can’t sell someone who doesn’t know you exist…the internship type license is a good idea to expand the list of people in the workplace who know you exist. Even better they will have have reached a level of knowledge, core certification, to have a basic appreciate your value.
We need either a customizable view/downloadable report and or a view like the License view with license and machine and user and account elements at the first level of report.
The license site (licenses.alteryx.com) is a step in the right direction but needs enhancement. Now it offers 4 different views of what must be essentially the same data source in a file or DB table(s). The problem is each view leaves out something important or requires you to drill down and lose your broader view across users or licenses. Also these you be downloadable to support driving automation of internal functions.
License view gives good info on a license but you can't see who is associated with the seats or the machines they have it on. A drill down only extends the information to show the order number, the rest of the data is the same basic info on the higher leve but only specific to that one license.
If Alteryx made the license view customizable to allow users to include the account, order number, User name and other associated columns then you would not need 4 nearly static views. You would only need the one view and let people choose which elements they want and save that report configuration.
Then the if you drill down into a user or account or other element you can use admin functions specific to the element, basically the specific functionality in the current drill downs.
Machine view shows you the machines and users but you have to drill into a user to see their licenses and i want to see that at the first level for all users/licenses to see who has what at a glance instead of pecking my way through 10 or 20 or more machines/users.
The request above (1.1) would/could eliminate the need for this and other views and you customize the view/report you want.
Account view shows a list of accounts which equate to purchase contracts or orders but nothing else unless you drill into a specific order. On drill down you see the users associated but no license info. Additionally on drill down you can't see if the same user also is allocated to another order. If you click on a user it lops back to the account list but specific to the user...you are kind of in a loop at that point.
Again the functionality in (1.1) would solve this
And finally the User View offers useful info and functionality specific to the user but you can't get to license or machine info.
To extend the conversation the online license site should also be the trigger and management mechanism to add or remove licenses. Authorized license admins should be able to add seats to an existing account/license. this would trigger a confirmation email with bill for incremental prorated amount so all seats are co-terminus and truly interchangeable so as personnel change they can be reallocated without concern for which one terms next month or next year.
Additionally the Admin should be able to assign or re-assign any new or existing license seat to someone after adding their user data. the system would then trigger an email to the user with the correct key to use based on that assignment.
And finally, at least in this idea submission, I want to have additional fields the admins can populate for site specific information such as department, budget center, region, etc. This would allow an admin to see the rest of the data from internal perspectives like what licenses and seats are on what budget center. this could be downloaded to integrate with and facilitate internal accounting and budgeting systems. A department head can see who has what and what if any spare licenses are available in his area or budget center. In the current mixed deployment of seats across an organization and across alteryx accounts if we can tie specific licenses and seats to a department or budget center we can reallocate spare licenses in other departments to another and keep account straight internally regardless of Alteryx account management.
We are a small shop growing from 2 initial licenses to roughly 20 users across 4 or 5 departments with each doing their own purchases but in the mix of orders and renewals and new licenses with 2018 upgrades we now have users shotgunned across all contracts in a tangle of associations with no clear view of which department's budget to hit for which licenses and how to allocate unused licenses or how best to incrementally add seats. recently another department wanted to get 3 licenses and ended up on another departments budget center due to the confusion of licensing allocation as we look at this. this is just one simple example but we are already seeing other teams poach unused licenses during personnel shifts and changes and budget arguments cropping up.
Being small and seeing what I see i can imagine the issues of a large shop.
Finally, this submission is inspired by recent interaction with Alteryx Fulfillment team due to our own internal efforts to organize and clean up our licenses and contracts. Fulfillment helped me out by generating a report with all the columns I wanted but missed one. The original report took about a day from request to delivery. I asked for the additional column and they said they could do it within a few days. This is of course a one-off. But one of the powerful aspects of Alteryx is quick turnaround...it will really take a few minutes to add the column but will take them days to get to it.
One quick turnaround partial solution to most of this request would be to provide us, the Admins, a tool to extract the full set of correlated data. Essentially take the report FulFillment has produced for me and make it an app or site feature that provides downloadable output. We Admins download it and then add our own site specific columns like department and such and at least see and manage the licenses and seats from our own customized reporting. When and if you do enhance per the request as a whole this could be kept or sunset according to what users want at the time. I expect this partial solution could be implemented very quickly and for very low cost.
Under the new licensing system (licenses.alteryx.com), I don't have the ability to truly release a license seat without user interaction. Currently, I have to revoke the license and then have that user start up alteryx on their machine to complete the process. Until the user starts up alteryx, I cannot reallocate that license.
I would like the ability to obsolete a license where as soon as I click the button in the licensing portal, I can immediately reallocate that license to somebody else. This functionality existed in the previous licensing system and is not available in the new licensing system.
Now that Alteryx releases updates to Designer every quarter I'll likely be updating my copy of Designer frequently. Meanwhile, my IT team doesn't want to have to update Server every quarter to stay compatible. Problem there is, when I create workflows in the latest version of Designer they can't run on the older version of Server, nor on the Gallery.
Some features that would allow me to work around this:
If I could elect what version I want to use when uploading to the gallery.
If instead of having to upload workflows from within Designer (which thereby opens the workflow in whatever version I have installed on my machine) I could upload workflows from the Gallery website by navigating to a folder on my directory and selecting a given workflow. That way I could open the workflow in Notepad beforehand and alter the version number to match Server.
I'm guessing this is a niche problem that few others will encounter:
Not everyone is as big a nerd as me and will insist on updating Designer each quarter
Other companies may have IT teams that update Server each quarter
You can install an admin and non-admin version of Alteryx on your machine (I plan on doing this once IT responds to my internal service request).
You could use the admin version for the latest and greatest version of Alteryx
You could use the non-admin version to match whatever version of Server IT has installed and use that to upload (first opening the workflow in notepad to manually overwrite the version number to match server)
it's not easy for an Alteryx Admin to keep track of all the versions & downloads they need to keep updating for their user base.
In our corporate environment, we also have to wrap any installers in a specific wrapper for them to be pushed out to user workstations, and many of the downloads on the alterxy site are not directly available but instead have to be done via the Alteryx Download Manager - as soon as the download manager tries to download the actual installer, this fails on our security firewall.
It would be very helpful to be able to assign a seat on a license to a portal user. We currently distribute licenses manually, but when folks get a new computer, sometimes the keys get lost in translation.
From an administrative standpoint, it would be helpful if when a user signs into licenses.alteryx.com, they could see the key name/amount of seats assigned to them. This way, the user does not have to rely on an admin to access their assigned key, and the keys themselves stay secured in the portal.
In the new licensing system at licenses.alteryx.com, I would like to be able to filter the "Administer Machines" tab by permanent vs. trial licenses. This tab is really helpful to gauge usage of our licenses by user, but right now, any trial licenses that have been parsed during the procurement process also show up as active machines.This is a bit confusing and hard to shuffle through the unlicensed users vs. licensed, especially since the actual key information on that page is only available when hovering over "License Info".
The ability to filter by more than one license key would also help with this problem.
For many of us who use Alteryx to transform sensitive data, the Gallery is only a potential liability. While Alteryx was able to disable the Gallery for us through a custom solution, it seems like users/account admins should be able to draw a hard line more easily and confirm Alteryx is only enabled to work on prem.
Some of this suggestion may not be feasible due to Azure pricing guidelines - I am basing the idea/model off of anecdotal evidence.
Currently Alteryx Designer is available on Azure as a BYOL model, and Alteryx Server is available with both BYOL and a per hour license model.
I think it would be incredibly helpful to come up with a tiered "per hour" license model for Alteryx Designer in the Cloud, that leveraged something along the lines of "data consumption" or "data load" as a metric in order to offer up a price point that would allow for a more spread out "trial" period.
Something akin to "up to 8 hours/ 4 GB of data per month" at a free tier (obviously those numbers could change pretty easily).
In particular, my area has a lot of folks in IT who are anecdotally interested in leveraging Alteryx, but when we have been able to give them a trial license, they typically only find an hour or two over the course of a month to leverage it. Rather than constantly having to seek new trials for these users, I'd like to be able to suggest that they leverage Azure at a relatively low/fixed cost.
My experience with new Alteryx users is that they typically encounter a "cliff" where they try to think about problems the "old" way. Even though the old way is much slower, this resistance often limits their exposure to the tool until they solve a problem "the alteryx way" and realize how much easier things can be. Having this available over the course of, say, 3 months, where a user who managed to find 15 minutes could log in, play with the tool, and log out, at a cost-effective price point, would help to expand the use of Alteryx further for our organization.
Each license key can only handle up to 300 installations. For big companies like us in PwC, this is a struggle because we distribute software via SCCM and each territory needs to create a special script to handle this limitation. We have lots of folks using Alteryx so it would be great if you guys can find a way to remove this limitation or provide us with an easier and more efficient way to deploy the software to a huge amount of users world-wide. Thanks!