Unable to connect to Controller. Please consult the Alteryx Scheduler FAQ in Alteryx Help

[SophiaF]

Issue:Unable to connect to the Controller "X"

When trying to connect to your Designer's Scheduler, the following error is observed:

Unable to connect to the Controller "X". Please consult the Alteryx Scheduler FAQ in Alteryx Help for troubleshooting assistance.

• You may also observe that the "My Computer" option is missing in the Schedule Workflow window:

Environment

• Alteryx Designer
  • Scheduler add-on
  • Admin version

Cause

The Alteryx Service is not running.

Solution

1. Start the Alteryx Service. See "Start the Alteryx Service" article.

Additional Resources

• Configure Desktop with Scheduler
• How do I schedule a Workflow using Alteryx?