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Hello, I'm getting this error message when trying to change a base map on the map input tool. I was also trying to use the Twitter Search tool and am getting the same error due to base map not rendering. Does anyone have any suggestions on what is causing this error? Thanks very much for your help!
I had this error the other week, and while I do not have an explanation, I have a workaround. My issue was with trying to use the "Most Recent Vintage" versions of the base maps and getting this error. If you go to the Configuration tab of the Map Input Tool, change your Base Map drop down to anything but "Most Recent Vintage." I'm using TomTom US 2018 Q1 as my current selection. The other option would be to go to Options-User Settings-Edit User Settings-Dataset Defaults and change the Reference Base Map drop down to anything but "Most Recent Vintage." Again, my default is currently set to TomTom US 2018 Q1.