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Free Trial Form is not loading

marythomson

I am trying to download the 14-day free trial for Alteryx Designer. When I come to the download page, the form to download doesn't display. It says "Loading Form", but never actually loads. I left it open in the background for probably about an hour, but a form didn't display. Can someone assist with downloading the free trial? Picture below.

Thanks!

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Accepted answers

marythomson

The next day, the form is now loading. I'm not sure what changed, but I was able to download and install the trial. Thanks!

All comments

MarqueeCrew

Can you try a different browser? Chrome?

Cheers,

mark

marythomson

It looks the same on Chrome, Edge, and IE.

Jonathan-Sherman

Hi @marythomson,

Could you try in chrome incognito mode?

If this solves your issue please mark the answer as correct, if not let me know!

Regards,

Jonathan

marythomson

Hi @Jonathan-Sherman,

Thanks for your help.

It looks the same in Chrome incognito as well. Do you have any other suggestions?

Thanks,

Mary

javierpicoruiz

Hello Jonathan,

I've got the same problem and I tried with an incognito tab in Chrome and it's not working. Could you please advise me on this?

Thanks,

Javier

robmoore_fca

Same issue, but not fixed with logging in next day. Multiple days, multiple browsers, multiple paths to download, none worked. Also tried our company's Alteryx contact who was unable to help.

Finally found a workaround by going to same page on my mobile, getting to download page copying the link from "If your download doesn't begin automatically, please click here" into an email and sending it to my desktop.

Looks like the page is optimised for mobile

KARTIKEYA-98

Thanks !! It worked.

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