on 07-14-2020 02:47 AM - edited on 07-14-2020 02:49 AM by kcsrestapiuser
Environment of the customer
The customer was getting this error (which when we see this it typically is an issue with the environment variables on the customer's environment. They could be different errors):
Error: Image Template (1): File "", line 1 os.environ['PATH'] = r"C:\Users\USERNAME\AppData\Local\Alteryx\bin\Miniconda3\Library\bin;C:\ProgramData\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Windows\CCM;C:\Program Files (x86)\SafeCom\SafeComPrintClient;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\140\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\ManagementStudio\;C:\Program Files\dotnet\;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\DTS\Binn\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\150\DTS\Binn\;C:\Program Files\Pyramid 2018\R\bin\x64;C:\Program Files\Pyramid 2018\R\library\rJava\jri\x64;C:\WINDOWS\System32\OpenSSH\;";C:\Users\USERNAME\AppData\Local\Programs\Python\Python38-32\;C:\Users\USERNAME\AppData\Local\Programs\Python\Python38-32\Scripts\";C:\Program Files\nodejs\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\170\Tools\Binn\;C:\Users\USERNAME\AppData\Local\Programs\Python\Python38-32\Scripts\;C:\Users\USERNAME\AppData\Local\Programs\Python\Python38-32\;C:\Users\USERNAME\AppData\Local\Programs\Python\Launcher\;C:\Users\USERNAME\AppData\Local\Microsoft\WindowsApps;C:\Users\USERNAME\.dotnet\tools;C:\Users\USERNAME\AppData\Local\Microsoft\WindowsApps;C:\Users\USERNAME\AppData\Local\Programs\Microsoft VS Code\bin;C:\Users\USERNAME\AppData\Local\Programs\Git\cmd;C:\Users\USERNAME\AppData\Roaming\npm;C:\Users\USERNAME\AppData\Local\Alteryx\bin;C:\Users\USERNAME\AppData\Local\Alteryx\bin\plugins\;C:\Users\USERNAME\AppData\Local\Alteryx\bin\Miniconda3\envs\TextMiningTools_venv\Lib\site-packages\pypiwin32_system32" ^ SyntaxError: unexpected character after line continuation character
Error: Image Template (1): File "", line 1 os.environ['PATH'] = r"C:\Users\USERNAME\AppData\Local\Alteryx\bin\Miniconda3\Library\bin;C:\ProgramData\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Windows\CCM;C:\Program Files (x86)\SafeCom\SafeComPrintClient;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\140\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\ManagementStudio\;C:\Program Files\dotnet\;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\DTS\Binn\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\150\DTS\Binn\;C:\Program Files\Pyramid 2018\R\bin\x64;C:\Program Files\Pyramid 2018\R\library\rJava\jri\x64;C:\WINDOWS\System32\OpenSSH\;";C:\Users\USERNAME\AppData\Local\Programs\Python\Python38-32\;C:\Users\USERNAME\AppData\Local\Programs\Python\Python38-32\Scripts\";C:\Program Files\nodejs\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\170\Tools\Binn\;C:\Users\USERNAME\AppData\Local\Programs\Python\Python38-32\Scripts\;C:\Users\USERNAME\AppData\Local\Programs\Python\Python38-32\;C:\Users\USERNAME\AppData\Local\Programs\Python\Launcher\;C:\Users\USERNAME\AppData\Local\Microsoft\WindowsApps;C:\Users\USERNAME\.dotnet\tools;C:\Users\USERNAME\AppData\Local\Microsoft\WindowsApps;C:\Users\USERNAME\AppData\Local\Programs\Microsoft VS Code\bin;C:\Users\USERNAME\AppData\Local\Programs\Git\cmd;C:\Users\USERNAME\AppData\Roaming\npm;C:\Users\USERNAME\AppData\Local\Alteryx\bin;C:\Users\USERNAME\AppData\Local\Alteryx\bin\plugins\;C:\Users\USERNAME\AppData\Local\Alteryx\bin\Miniconda3\envs\TextMiningTools_venv\Lib\site-packages\pypiwin32_system32" ^ SyntaxError: unexpected character after line continuation character In this case you see the "File " "" and then at the bottom you see the "SyntaxError: unexpected character after line continuation character", which means that there is a non-string character after a "\". So the fact that you see that the error is behind a "\" character and you are looking for a non string character based on the "File " " message. You are able to find it near the python paths you see a quote after a backslash character and before the semicolon. This is what is causing the issue.