Alteryx Designer

Definitive answers from Designer experts.

Complete Uninstall of Alteryx Designer

Alteryx Alumni (Retired)
Created

Complete Uninstall of Alteryx Designer

 

Steps for when Alteryx Designer needs to be completely removed from a machine.

 

Prerequisites

 

  • Product - Alteryx Designer (with or without Predictive)

 

Procedure

  1. ALWAYS attempt to uninstall via the control panel first (Control Panel -> Uninstall a program). It will be listed as Alteryx <Version Number> x64. (Predictive Install will be listed as “Alteryx Predictive Tools with R-<R Version Number>”)

  2. Remove all folders in the following directories:

    C:\Program Files\Alteryx
    C:\ProgramData\Alteryx
    C:\Users\<USERNAME>\AppData\Local\Alteryx
    C:\Users\<USERNAME>\AppData\Roaming\Alteryx

  3. Open Regedit from Start Menu and remove the following keys

    AlteryxProductName
    Computer\HKEY_CLASSES_ROOT\Installer\Products\106B25CDBF4FEE641961EC7471AAE132

    **Predictive Install**
    Computer\HKEY_CLASSES_ROOT\Installer\Products\0EDA5878EDA066E4BB6504B20F8D1F72

Comments
Alteryx
Alteryx

Also make sure to remove these other folders if they are present:

C:\Users\<USERNAME>\AppData\Roaming\Alteryx

C:\Users\<USERNAME>\AppData\Local\Alteryx

 

For additional reference also review this other document:

https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Full-Uninstall-of-Designer/m-p/334646#...

7 - Meteor

We uninstalled and removed the folders as directed.  However, we could not find the keys in the registry to remove.  We re-installed, but Alteryx is now not starting up. It looks like it will start, but the startup screen never opens up.  We rebooted the computer after install.

5 - Atom

i have similar issue and i am not able to open alteryx 

Alteryx
Alteryx

Only one of the two registry entries were there in my case, but this worked for me! Thank you!

5 - Atom

Hi, I can't find both registry key folder, I only found the 2 AppData folder and I still can't uninstall my Alteryx. Can someone from Alteryx Support team assist?

 

 

Alteryx
Alteryx

@hoanglecong96, If you have only one of the two registry keys, that's fine.

If you need to create a case with Alteryx Support send an email to support@alteryx.com.  Include a detailed description of your issue, including screenshots of version and error you are getting, and a support engineer will get back to you.

9 - Comet

Hi @CristianoJ,

 

I would be careful with removing %LOCALAPPDATA%\Alteryx.Doing so would remove folder Autosave and therefore all the auto recovered files (menu Open Workflow, Open Autorecovered Files).

 

Thanks,

 

PaulN

Alteryx
Alteryx

Great @PaulNo , I hope you are doing well.

 

Since this post is for a "Complete Uninstall" I'd say that would also include Auto Saved files or anything else that would be stored within the Alteryx folders. But good to bring this up.  It is not good practice to save workflows in the Alteryx installation folders, but users should be aware and backup any auto saved files if they are interested in those too.

 

The autosaved directory would be under C:\Users\<username>\AppData\Local\Alteryx\Autosave