Get Inspire insights from former attendees in our AMA discussion thread on Inspire Buzz. ACEs and other community members are on call all week to answer!

Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

CodePage error using special characters on Report and Email Tools (on Alteryx 2018.2.5)

rbeltrands
5 - Atom

When I upgraded my Designer version to 2018.2.5.

 

The emails sent through the report tool that contains special characters are messed up:

 

Before (Using Alteryx 2018.1):

image.png

 

After (Using Alteryx 2018.2.5):

 

image.png

 

I'm Think the issue may be related to the CodePage changuing from UTF - 8 to ANSI.

 

I've tried ConvertFromCodepage and ConvertToCodepage applied to the HTML code generated by the Report Tool but didn't workout.

 

also Tried the User Settings > location > code page (all the posible configurations). And could not solve the issue either. 

 

See the attached workflow below.

 

Thanks in advance for your help!

2 REPLIES 2
hbustavino30
5 - Atom

Hi Beltran,

 

I found a workaround to solve the issues.

 

You need to use a formula tool and the function ConvertfromCodePage(z, x). "z" being your field and "x" the codepage-

Using your same example, this will be the solution:

 

 

Email.PNG

Hope this helps!

 

Regards

Héctor B.

Aidan_K
11 - Bolide

Thank you @hbustavino30.

I had a similar issue and this works like a charm for me :)

 

 

Labels