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Alteryx Designer Knowledge Base

Definitive answers from Designer experts.
How to troubleshoot a blank "Product Downloads" section on the Downloads & Licenses page
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Error: Designer x64: The Designer x64 reported: Error opening translation database file:/D:/Program Files/Alteryx/bin/Messages/Glot.dat?immutable=1: unable to open database file when attempting to upload any workflow (both from old and new versions of Alteryx) to the Gallery.
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Instructions on how to disable the AMP Engine feature.
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How to Resolve display issues in Designer
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Engine logs are captures of your Results Window and so much more. They can be profoundly useful for troubleshooting, but you have to know how to enable them and how to use them.
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This article details different methods for connecting to an Oracle database from Alteryx.
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This article helps connect to Azure Data Lake (ADLS) Gen2 using ADLS connector
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When trying to add or modify a license on the Alteryx License Server, the admin receives a glsErr.sslMisconfigured error.
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This article explains the steps in configuring the Personal Access Token in Tableau Online server, in order to use this in Alteryx Designer for a successful PAT(Personal Access Token) based connection
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This article describes the process for changing your email in Designer, also known as the serial number in Designer. This will change your licensed email.
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Some of the tools Alteryx Designer uses require proxy to be enabled and setup. This document will advise how to check if a proxy exists on a system.
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Steps to troubleshooting an "Unhandled Exception" error when attempting to open the Manage Data Connections window.
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Where do you start when you see "An Unhandled Exception occurred"?
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How Alteryx Designer and Server use file paths
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Platform Product: Designer Issues – Working with Alteryx Customer Support Engineers (CSEs)
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This article explains why importing the Google Cloud BigQuery libraries v1.23.0 through the Python tool fails.
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This article will review how to acquire a System Info file to provide Support with more details about your local environment.
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The Visual Query Builder is not displaying the table columns for PostgreSQL connection.
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This article details on the steps to read/extract password protected excel file in Alteryx Designer using the R code.
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