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Alteryx Designer Knowledge Base

Definitive answers from Designer experts.

"Please enter correct path" Error with Box Tools

MariaW
Alteryx
Alteryx
Created

Issue 

After authenticating with the Box tool in Designer, the File Path field has a red 'Please enter correct path.' error under it. With this error present, no files or folders are visible under the Select File section. 
 
Please enter correct path.

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Environment Details

  • Alteryx Designer
    • Versions 2021.3.3+
  • Box Input/Output Tools
    • Versions 2.2.0 and 2.3.0
    • JSON Web Token (JWT) Authentication


Cause

The custom Box app that is being used does not have the CORS exception needed to work with Alteryx. 

Resolution

  Enter file://* for the CORS Allowed Origins field in the custom Box app. 
  1.  In Box, go to the Dev Console
  2. Under My Apps, select the app being used for the connector
  3. On the Configuration tab, scroll down to the CORS Domains section, and enter file://*, add click the Save Changes button
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Additional Resources