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Alteryx Designer Knowledge Base

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Work-around for possible issue with 10.1 installer and Windows Classic/ Standard theme

Alteryx Alumni (Retired)
Created on

For 10.1, we updated our installer screens to something a bit more modern looking. Here's a comparison:

 

New Installer2.png

 

Installer Issue.png

 

 

Some users may run into an issue where the new Alteryx installer screens do not display text correctly if Alteryx is being installed on a machine using a Windows Classic/Windows Standard theme. (See the image to the right.)

 

Windows 2008 R2 Server OS system uses this theme, so users with this OS may encounter the issue.

 

We believe this problem will only occur if the machine also has a previous version of Alteryx installed.

 

If the issue occurs, there is a simple work-around:

  1. Quit the installation
  2. Uninstall the previous version of Alteryx using the Control Panel.
  3. After the uninstall is complete, run the installer again. The installer screens should display properly.

 

 

This information is also available on our Release Notes page (http://downloads.alteryx.com/). It's always a good idea to read through the Release Notes when downloading a new version.

  • Key Features - highlights exciting new enhancements added for the release.
  • Additional Changes - lists minor updates as well as notable bug fixes.
  • Known Issues - documents small issues (like the one outlined above) and work-arounds to use if you encounter them.

 

Although 10.1 is a minor release, it contains a number of exciting new enhancements, and we're looking forward to hearing what you think about them.