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TCPE-12: Blank White Popup When Authenticating With Azure OR Please Enter Correct Path OR Invalid Access Token
The behaviors vary from tool to tool, but whenever one of these tools is configured to "Sign in via Internet Browser" the authentication fails. The Box connectors also fail with JSON Web Token (JWT). In the most common failure mode, a screen will pop up but be blank white screen.
In other situations, you will see a prompt to "Please enter correct path" or some other red message and the fields won't populate.
If you attempt to run a workflow anyway, you're likely to see an actual error message like the one below.
Error: Box Input (xx): Invalid access token
Alteryx Designer or Alteryx Server
Box Input/Output tools
Version 2.0.0 or 2.1.0
Dataverse Input tool
Dropbox Input/Output tools
OneDrive Input/Output tools
Power BI Output tool
SharePoint Files Input/Output tools
Known Product Defect related to a change to the Chrome Embedded Framework (CEF) upgrade (for the embedded browser) in Designer 2021.3.2.
If there are other options besides "Sign in via Internet Browser" you may be able to use the tool using one of the other authentication methods.
If you have a copy of the installer, then install the prior version, 2021.3.1, and use it for workflows that include one of the affected Connectors tools. If you are using Server, you must ensure your Server and Designer versions match exactly.
If you do not have a copy of the 2021.3.1 installer and wish to obtain one, please contact the Fulfillment team at email@example.com.
This article will be updated once a fix is available.