We have extended our Early Bird Tickets for Inspire 2023! Discounted pricing goes until February 24th. Save your spot!

Alteryx Designer Knowledge Base

Definitive answers from Designer experts.

Shortcuts for Designer are being deleted along with taskbar shortcuts

nathan_love
Alteryx
Alteryx
Created

Issue

Icons/ shortcuts to Designer and other apps are being removed. Only the shortcuts are being deleted – the Designer application remains intact.

Cause

Microsoft released a Windows Defender update that is deleting a user’s shortcuts.
This has global impact for any customer whose organization uses Microsoft Defender. This is a Microsoft Defender issue and needs to be handled by IT departments.


Resolution

Shortcuts must be deleted and re-created.
To create a new Shortcut for Designer, you must locate the AlteryxGUI.exe file that lives in the Alteryx installation directory:
•    For Admin Designer:  C:\ProgramFiles\AppData\Local\Alteryx\bin\AlteryxGui.exe
•    For Non-Admin Designer:  C:\Users\%UserProfile%\AppData\Local\Alteryx\bin\AlteryxGui.exe
Once the broken shortcut is deleted and AlteryxGUI.exe is located, you can right-click AlteryxGUI.exe and create new Desktop & Start Menu shortcuts.


Additional info 

This also impacts Taskbar shortcuts which will also need to be re-created by re-pinning the icon to the taskbar. Here are some further details: Buggy Microsoft Defender ASR rule deletes Windows app shortcuts