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Alteryx Designer Knowledge Base

Definitive answers from Designer experts.

Predictive Tools or R-Tool missing in Designer

EricWe
Alteryx
Alteryx
Created

Predictive Tools or R-Tool missing in Designer

 

Cause 1

 

After the Designer installation, the separate Predictive Tools installation is not yet complete.

 

Solution

 

The toolbar with Predictive Tools and the R Tool in the Developer Toolbar are not part of the Designer installation. These tools require a separate installation matching the non-Admin or Admin version of Designer. To verify the version of Designer installed, first go to the Help, About menu. Then, go to downloads.alteryx.com and click on the Designer tab to find the matching version of the Predictive tools in the list.

 

EricWe_0-1579707485109.png

 

Cause 2

 

Installation of the incorrect version of the Predictive Tools download occurred.

 

Solution

 

Be sure to install the version of the Predictive Tools that match Designer, either non-Admin or Admin.

 

Cause 3

 

There are additional initialization files beyond those generated by the Predictive Tools installation.

 

Solution

 

Designer will check three locations for the initialization (.ini) files that contain settings by needed by R based tools that run in Alteryx.

These .ini files include the folder location of plug-ins and tool macros. The correct version of the R libraries and modules is included in the .ini file settings as well. Note that all tools in the Predictive Tool Download need information from the R folders in the initialization settings to run.

 

When there are custom tools from the Alteryx Public Gallery, or other applications besides those from Alteryx referencing R libraries and modules, there can be initialization settings that misdirect Designer to the wrong folders. For example, an additional .ini file may point to the location used a non-Admin version of Designer even after the version of Designer changes to Admin.

The .ini files installed by the Predictive Tools Download are listed below. Note there are separate lists for the non-Admin and Admin versions of Designer.

 

Admin version

C:\Program Files\Alteryx\Settings\RPluginSettings.ini

C:\Program Files\Alteryx\Settings\AdditionalPlugins\RPlugin.ini

C:\Program Files\Alteryx\Settings\AddOnData\Macros\R-(version_number)_Macros.ini

 

Non-Admin version

C:\Users\(user_name)\AppData\Local\Alteryx\Settings\RPluginSettings.ini

C:\Users\(user_name)\AppData\Local\Alteryx\Settings\AdditionalPlugins\RPlugin.ini

C:\Users\(user_name)\AppData\Local\Alteryx\Settings\AddOnData\Macros\R-(version_number)_Macros.ini

 

Check the folders containing the .ini files listed above to see if additional .ini files exist. If there are more .ini files, open each file and look for folder paths with an R folder such as R-(version_number) or R-library. If such as path exists in the file, then close it, and temporarily move the file to your Desktop. Then, close and re-open Designer and see if the missing tools appear.

If the moved file is still needed (to run a custom tool, for example), edit it with the correct settings matching those found in the default files from the Predictive Tool Download, and then return the file to the original folder.

For example, this is the correct location for the plug-in files used by an Admin version of Designer.

 

EricWe_1-1579707485115.png

Here a fictitious example file that still has an R folder path for non-Admin version of Designer, even though the workstation has the Admin version. The file should be corrected or removed if obsolete.

 

EricWe_2-1579707485120.png

Additional Resources

 

Troubleshooting Predictive Tools Installation 

Installing two different versions of Alteryx on the same machine- with predictive tools 

How to install the Microsoft R Client Predictive Tools