Environment Details
- Alteryx Designer
- Alteryx Server
After launching Alteryx Server or Designer installer, the installation stops on the Python Dependency Window for a long time.
Cause
One of the python sub-proccess is stuck. Review the below to confirm:
- Launch Alteryx installer.
- Allow the process to proceed with the installation.
- When reaching the Python Dependency window, let it run for a minimum of 25 minutes.
Note: This step takes between 16 and 25 minutes depending on the Resources allocated to the Server or Local Machine.
Resolution
This is a known issue that Alteryx is researching - follow the steps below for a workaround.
1. Open Task Manager and go to the
Users Tab.

2. Expand the user that is installing the application and look for a python process (python.exe) with
about 10 to 13 MB in memory but with
0% CPU committed to it.

3. Right click on the 0% CPU process and press
End Task.
4. After this another python process normally shows up and the installer should proceed as normal.