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Some of the tools Alteryx Designer uses require proxy to be enabled and setup. This document will advise how to check if a proxy exists on a system.
Command prompt access
Method 1 - System Level Check
On the machine where Alteryx Designer is installed, open Internet Explorer and go to Internet options
Go to the Connections tab and then select LAN settings.
Click on LAN settings and take a screenshot for Support of the full window.
If a proxy is set up, contact your internal IT to check how authentication is configured in order for us to understand the context of your situation (i.e default login credentials, PAC script, etc). In case of a simple username and password setup, please see recommendations below.
1. Open Command Prompt by searching for it in Start Menu. 2. Type the following command and then press enter:
netsh winhttp show proxy
3. If no proxy exists the below should show up:
4. If a proxy exists the following command may provide more insight when liaising with Support / internal IT. (The files are saved on the location set in CMD.)
netsh winhttp dump > proxydump.txt
Proxy configuration options at the Designer level for simple username / password authentication
If the authentication method for the proxy is username / password, Designer may also need to be configured with using the following method:
Verify the authentication method with your internal IT. If the method is username / password then make sure proxy is enabled on the machine by applying Method 1 or 2 (mention above).
Open Options >User Settings > Edit User Settings.
Go to the Advanced tab and then look at the proxy setup. If username and password is being used on the local machine, enable it here as well. If the default systems configuration (mentioned above) is not applied here then click on configure and enter the credentials manually.
Click Ok, then Save the user settings and restart Designer, test any problematic tools. If you have further issues, please provide a description to support on the proxy details and the behavior when the change were made.