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Alteryx Designer Knowledge Base

Definitive answers from Designer experts.

How To: YXI installation - Fix "Cache entry deserialization failed, entry ignored" error

Moderator
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Created on

 

Problem

 

You are trying to install a YXI file and the following message appears:  

 

 

AlteryxGui_2018-10-25_21-06-58.png

 

 

Message:

 

An error occurred during installation of the Python tool.
Cache entry deserialization failed, entry ignored

 

 

Procedure

 

During the installation of a Python-based tool, Python package manager -pip- uses a cache like a web browser. The content of this cache may be corrupted. There are two options for resolving this issue:

 

Option 1 - for current installation only

 

Delete folder %LOCALAPPDATA%\pip\cache (ex: C:\Users\my_user\AppData\Local\pip\cache where my_user is your Windows login)

 

Note: Folder will be recreated for next installation 

 

Spoiler

Example:

explorer_2018-10-25_22-03-23.png

   

 

Option 2 - permanent change, for all installations

Note: This method is useful for .yxis that contain multiple installations. For example, the Azure Data Lake .yxi installs both input and output tools.

 

1. Stop Alteryx Designer 

 

2. If it doesn't exist, create file %APPDATA%\pip\pip.ini (ex: C:\Users\my_user\AppData\Roaming\pip\pip.ini)

Note that you may have to create pip folder

 

3. Edit pip.ini with following content.

 

[global]
no-cache-dir = false

 

Spoiler

Example:pip_no-cache-dir_alone.png

 otherwise, if pip.ini already contains some instructions:

 

no-cache-dir = false

   

Spoiler

Example:pip_no-cache-dir.png

   4. Proceed with YXI installation

 

  

Note:

  1. pip.ini impacts all pip operations for the current user, except those inside a Python environment (e.g., the Python)
  2. Although it might seem counterintuitive, a false value enables no-cache-dir (source: https://pip.pypa.io/en/stable/user_guide/)
Comments
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Hi I have implemented this however after installation I can't see the google input /output connectors on my Designer