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09-17-2019 06:55 AM - edited 07-23-2021 03:36 PM
A question tool is missing the associated question data
When opening a workflow file the below error occurs and the file does not open nor do auto-recovered workflow copies open.
Question tool load error: A question tool with a tool ID of 492 is missing the associated question data
This issue is caused by a specific workflow corruption. It can be easily solved as explained below. As all workflows are XML files they can be edited with a regular text editor. There are two different causes for the issue with two different solutions.
Environment
Cause A
This issue can occur when caching a workflow containing a macro while editing the macro itself. This feature was introduced in Alteryx Designer 2018.3. Refer to Solution A.
Cause B
This issue will occur when converting a Browse tool into a Macro Output tool by right clicking it and selecting "convert to Macro Output". After saving the workflow the issue will occur. This issue started in Alteryx Designer 2019.3. Refer to Solution B.
Solution A
4. Add the missing Macro Input code snippet within the tag. Take the Tool ID from the error message. In our case:
MacroInput
Macro Input (492)
Macro Input (492)
492" />
5. Save the file, make sure not to change the file extension. Close the editor and re-start Designer. The workflow should work now.
As always if the issue persists feel free to reach out to Alteryx Customer Support
Solution B
4. Add the missing Macro Output code snippet within the tag. Take the Tool ID from the error message. In our case:
MacroOutput
Macro Output (492)
Macro Output (492)
492" />
5. Save the file, make sure not to change the file extension. Close the editor and re-start Designer. The workflow should work now.
As always if the issue persists feel free to reach out to Alteryx Customer Support