This site uses different types of cookies, including analytics and functional cookies (its own and from other sites). To change your cookie settings or find out more, click here. If you continue browsing our website, you accept these cookies.

Learn more
I AGREE
Reject

We have extended our Early Bird Tickets for Inspire 2023! Discounted pricing goes until February 24th. Save your spot!

community Data Science Portal Alteryx.com
alteryx Community
Search
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Close
Free Trial

Alteryx Designer Knowledge Base

Definitive answers from Designer experts.

How To Troubleshoot "A question tool is missing the associated question data"

MichaelAd
Alteryx
Alteryx
Created

‎09-17-2019 06:55 AM - edited ‎07-23-2021 03:36 PM

A question tool is missing the associated question data

 

When opening a workflow file the below error occurs and the file does not open nor do auto-recovered workflow copies open.

 

Question tool load error: A question tool with a tool ID of 492 is missing the associated question data

 

This issue is caused by a specific workflow corruption. It can be easily solved as explained below. As all workflows are XML files they can be edited with a regular text editor. There are two different causes for the issue with two different solutions.

 

Environment

 

  • Product - Alteryx Designer
    • Versions 2018.3+

Cause A

 

This issue can occur when caching a workflow containing a macro while editing the macro itself. This feature was introduced in Alteryx Designer 2018.3. Refer to Solution A.

 

Cause B

 

This issue will occur when converting a Browse tool into a Macro Output tool by right clicking it and selecting "convert to Macro Output". After saving the workflow the issue will occur. This issue started in Alteryx Designer 2019.3. Refer to Solution B.

 

 

Solution A

 

  1. Close Designer and make sure that the workflow is not being accessed by any other application.
  2. Open the workflow file in a text editor
  3. Go to the Questions section of the XML file. It will look similar to the below.

2019-09-12_15-11-52.gif

 

4. Add the missing Macro Input code snippet within the tag. Take the Tool ID from the error message. In our case:

 


MacroInput
Macro Input (492)
Macro Input (492)
492" />

 

5. Save the file, make sure not to change the file extension. Close the editor and re-start Designer. The workflow should work now.

 

As always if the issue persists feel free to reach out to Alteryx Customer Support

 

Solution B

 

  1. Close Designer and make sure that the workflow is not being accessed by any other application.
  2. Open the workflow file in a text editor
  3. Go to the Questions section of the XML file. It will look similar to the below.

CauseB.gif

4. Add the missing Macro Output code snippet within the tag. Take the Tool ID from the error message. In our case:

 


MacroOutput
Macro Output (492)
Macro Output (492)
492" />

 

5. Save the file, make sure not to change the file extension. Close the editor and re-start Designer. The workflow should work now.

 

As always if the issue persists feel free to reach out to Alteryx Customer Support

Labels:
Labels