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How to Obtain a System Information File (NFO) for Support
This article will review how to acquire a System Info file to provide Support with more details about your local environment.
Windows Operating System
Hold down the Windows key + R to open a program called Run.
In the Run window, type “MSINFO32” and then click OK.
In the System Information window that pops up, click File > Save.
Save the file to the desired folder.
Q: What will Support use this for?
A: It depends on the issue! This is commonly used as an easy way to get a list of all environment variables on your System and User. It also gives Support a clear picture of your whole local environment in case a specific issue needs to be replicated.