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Alteryx Designer Knowledge Base

Definitive answers from Designer experts.

How To Change Email Address within Designer


How To Change Email Address (Serial Number) Within Designer 



To change your email address (also know as "machine serial number")- please follow the steps below. If you do not have a license key activated you can skip the steps (1-4) for deactivating the license key.



  1. Open Alteryx from your desktop
  2. Select Options > Manage Licenses
  3. Select your active key
  4. Select Deactivate Licenses 
  5. Select the gear/cog icon in the top right corner (see screenshot below)
  6. Select View Partner Data License Manager > Ignore the pop-up and select Edit in the top right corner on the license manager
  7. Enter in your business email address and select "save"
  8. Re-Activate your license again with your new serial number


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