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Alteryx Designer Knowledge Base

Definitive answers from Designer experts.

Error: "internal error in SRC_GetCosmeticName_Raw" when creating new database connections

Alteryx Alumni (Retired)


After a recent upgrade of Alteryx Designer and now trying to create a new database connection (such as SQL Server or Oracle), the following error occurs:

internal error in SRC_GetCosmeticName_Raw


When trying the Manage Data Connections window, the following error occurs and Designer has to be killed:

An Unhandled Exception occurred. A previous action may not have completed successfully.


Environment Details

  • Alteryx Product
    • Version 2018+
  • Any Database Platform
    • All versions



Corrupted Alias XML files after upgrade.



1. Close Designer.

2. Browse to the following files and make a copy of them to the Desktop. (This is to backup the XML files away from the Alteryx folder.)


  • C:\ProgramData\Alteryx\Engine\SystemAlias.xml
  • %USERPROFILE%\AppData\Roaming\Alteryx\Engine\UserAlias.xml
  • %USERPROFILE%\AppData\Roaming\Alteryx\Engine\GalleryAlias.xml


3. Delete those XML files and re-open Designer and re-test the issue.


When re-opening Designer, only the GallerAlias.xml file will be re-created using the Sync button on the Manage Data Connections window.

If pasting either the SystemAlias.xml and/or UserAlias.xml, brings back the original error, then the files are corrupted. Repeat the resolution steps above and create the connections again from the Alteryx GUI.


If you do not see the files mentioned in Step 2, complete a full uninstallation of Designer. A bad installation of Designer also causes this error. After a fresh re-installation, the error will disappear.