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Alteryx Designer Knowledge Base

Definitive answers from Designer experts.

Error: "Method not found: 'Void AlteryxGuiToolkit.Dialogs.Licensing.ManageLicenses.ShowLicensingDialog(System.Windows.Forms.Control, Boolean, Boolean)'"

EdP
Alteryx
Alteryx
Created

Error: “Method not found: 'Void AlteryxGuiToolkit.Dialogs.Licensing.ManageLicenses.ShowLicensingDialog(System.Windows.Forms.Control, Boolean, Boolean)'”

 

Environment Details

 

Error received when selecting Options > Advanced Options > System Settings:

 
Method not found: 'Void AlteryxGuiToolkit.Dialogs.Licensing.ManageLicenses.ShowLicensingDialog(System.Windows.Forms.Control, Boolean, Boolean)'
image.pngimage.png
 
  • Alteryx Designer and Server
    • 2021.3 (likely all versions)
 
 


Cause

Files from the previous version 2021.1, did not uninstall when upgrading to 2021.3.
 

 

 

Resolution


A complete manual uninstall (as described in the following article) removed all files from both versions.  A reinstall of 2021.3 worked as expected.

https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/Complete-Uninstall-of-Alteryx-Desig...