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Alteryx Designer Knowledge Base

Definitive answers from Designer experts.

Error: Failed to find virtual env named: "designerbasetools_venv"

clarab
Alteryx
Alteryx
Created

Environment Details


Issue

Beginning in the 2021.1.4 release, the virtual environment for the Python tool has been changed to "DesignerBaseTools_vEnv". Therefore, running a workflow containing a Python tool created from Designer version 2021.1.4 on a Server version 2021.1.3 causes the following error:
 

Failed to find virtual env named: "designerbasetools_venv"

The error occurs when saving the workflow to the Gallery.



The same error occurs if you run the workflow.

This error will also occur when running a workflow created in Designer 2021.1.4 on Designer 2021.1.3.


Environment

  • Alteryx Designer
    • Version: 2021.1.4
  • Alteryx Server
    • Version: 2021.1.3


Cause


In 2021.1.4 release, the virtual environment for the Python tool has been changed to "DesignerBaseTools_vEnv". "JupyterTool_vEnv" is no longer used. With this change, saving a workflow to Gallery or running a workflow from a Designer of a different stable release than the server will cause an error.



Resolution


Here are the options to address this error:

  1. Upgrade the server to version 2021.1.4 if there is a mix of Designer releases (2021.1.3, 2021.1.4).
  2. If the server needs to be on 2021.1.3 for a reason, then ensure all Designer versions are version 2021.1.3.