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Alteryx Designer Knowledge Base

Definitive answers from Designer experts.

Alteryx creates 2 .BAK files when trying to append data to an existing Excel file.

ntobon
Alteryx
Alteryx
Created
Environment/Details

When running a workflow to append data to an existing Excel file, Alteryx creates 2 .bak files and the original .xlsx file disappeared. When running the workflow the second time, one of the xlsx.bak files turns into an .xlsx. When running the workflow a 3rd time, it turned into 2 xlsx.bak files again. It may happen whenever updating a pre-existing file.


 
  • Alteryx Designer
  • All versions
  • Excel 


Cause

The issue is user-specific. When you press F5 to refresh the Folder, one of the .xlsx.bak is replaced with an Excel file .xlsx. The issue is not related to Alteryx, but to Windows. The problem is that the Folder is not refreshing automatically in Windows. 

Resolution
 
Please contact your IT team to assist you to resolve the issue. These web resources should get you started. 
Folders Not Refreshing Automatically In Windows 10
Desktop or Folders Not Refreshing
Explorer not Refreshing ​​​​​​​ 
 
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