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Alteryx Designer Knowledge Base

Definitive answers from Designer experts.

A generic error occurred in GDI+

MarkelioH
Alteryx
Alteryx
Created

Environment Details

 

The following error might occur when running a workflow in Designer. 

 
An Unhandled Exception occurred.

A previous action may not have completed successfully.

Click OK to send the development team the error log so that we can fix this error in a subsequent release. 
 
  • Alteryx Designer
    • All Versions


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Cause


Checking the logs from %PROGAMFILES%\Alteryx\ErrorLogs\AlteryxGUI shows the following error:
Alteryx Designer x64 - 2019.4.8.22007
Type: System.Runtime.InteropServices.ExternalException
Message: A generic error occurred in GDI+.
Source: System.Drawing
OS Version: Microsoft Windows NT 6.2.9200.0
OS Is x64 Capable: True
Selected Plugin: AlteryxBasePluginsGui.DbFileInput.DbFileInput
Processor: Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz
Private Memory: 341766144
--------------------------------------------
   at System.Drawing.Graphics.CheckErrorStatus(Int32 status)
   at System.Drawing.Graphics.DrawString(String s, Font font, Brush brush, RectangleF layoutRectangle, StringFormat format)
   at DevAge.Drawing.VisualElements.TextGDI.OnDraw(GraphicsCache graphics, RectangleF area)
   at DevAge.Drawing.VisualElements.VisualElementBase.Draw(GraphicsCache graphics, RectangleF area, RectangleF& drawingArea)
   at DevAge.Drawing.VisualElements.ContainerBase.OnDrawContent(GraphicsCache graphics, RectangleF area)
   at DevAge.Drawing.VisualElements.ContainerBase.OnDraw(GraphicsCache graphics, RectangleF area)
   at DevAge.Drawing.VisualElements.VisualElementBase.Draw(GraphicsCache graphics, RectangleF area, RectangleF& drawingArea)
   at SourceGrid.Cells.Views.ViewBase.DrawCell(CellContext cellContext, GraphicsCache graphics, RectangleF rectangle)
   at SourceGrid.GridVirtual.PaintCell(GraphicsCache graphics, CellContext cellContext, RectangleF drawRectangle)
   at SourceGrid.Grid.PaintCell(GraphicsCache graphics, CellContext cellContext, RectangleF drawRectangle)
   at SourceGrid.GridVirtual.OnRangePaint(RangePaintEventArgs e)
   at SourceGrid.GridVirtual.OnPaint(PaintEventArgs e)
   at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer)
   at System.Windows.Forms.Control.WmPaint(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


 

Resolution


Checking the Application Event Logs, you will notice that your Antivirus or Security application might have blocked AlteryxCEFRenderer.exe 


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AlteryxCEFRenderer.exe is Alteryx Chromium Embedded Framework implementation. Used to render most HTML/JS content within Designer.
Make sure AlteryxCEFRenderer.exe and all Alteryx processes are allowed to run on your environment. 
 

Additional Resources