Download tool 'Query String/Body' not user friendly

[andyuttley]

Hi,

I didn't find this mentioned before, but apologies if it has. I and a few clients have found that the Download tool 'Query String/Body' is quite difficult to use from a UX perspective. If you have a long query (or anything over 3 short rows in fact), it's almost impossible to navigate to the part you want with ease, as you're required to highlight and move the cursor manually or use up and down arrows, still only ever seeing a few lines of the query. 

My suggestion(s) would be to:

1: include a scroll bar as a minimum

and ideally in addition, either:

2a: give the box itself more real estate (fixed) in the Payload tab, or

2b: allow the user to resize this box in the tool config (probably more complicated?) 

Specific problem below, including my (terrible!) drawings on it:

I appreciate there are other methods, including taking the query from a field etc., but for many users - particularly newer ones - it's preferred to copy a query into this String/Body and edit as needed, but right now this is an almost unmanageable approach.

Thanks,

Andy 

[patrick_digan]

Great idea!

[KylieF]

Thank you for your feedback! We appreciate all the UX feedback we get on how to make our tools more friendly to a variety of users.

I've added the UX tag to this idea so our User Experience team can have visibility into this idea as well when the necessary like criteria has been met.