not responding connecting to network shared drive

[JokeFun]

Alteryx worked all fine in my 1st PC. Then it became an issue to open excel files, PDF, or PPT etc. one day, esp from the shared net work. So the company Tech guy helped to replace a new PC, which works all fine for these, except for Alteryx. Now, it takes more than 10 min to drag in a simple file of 190kb from the shared net work drive to the designer. It's only about 8 seconds on my colleague's. And I also tested one workflow which runs 1:08min on her machine, but takes 3:32 hours on mine. Tech said the hardware is normal. And we have the same office network. We use HVD, remote PC. So I cannot test by logging on her machine. Restart PC does not work. Re-installation of the software either. I even replaced a third PC without any luck. Any suggestions on this?

PS: It works normally if the input file is saved at local drive.

[Suskil]

This issue is being handled by Alteryx Support