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how to fix client not authenticated for email tool on old version of alteryx

Asteroid

Hi everyone

 

I'm using an old version of alteryx (11.7) and I am trying to send my reports via email using alteryx, however I am unable to send the emails as i keep getting the error Error: Email (126): Record#1: Unable to send email: "Error with FROM: 530 5.7.1 Client was not authenticated. I've searched and found that there is a python code to help with this however not sure how to use it. can someone please provide a working example?

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Alteryx
Alteryx

@Zenani 

 

I'm afraid this will not be possible in v11.7 as the support for using Python code in Alteryx was introduced in v2018.3

 

Could it be that use of the smtp / email relay server that you're referencing within the Email tool needs to be whitelisted on your machine by the IT? 

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Asteroid

Hi 

 

thanks for your reply, i wasn't aware the solution only applied to higher versions

 

I am not sure I will get in touch with my IT dept

 

 

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