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Alteryx designer Discussions

Find answers, ask questions, and share expertise about Alteryx Designer.

alteryx server usage report - cannot connect

Asteroid

Hello, I have just downloaded the report as it will be useful to audit my server but I am unable to connect

I am RDC'ed onto the server and running it from designer on the server.

 

I have left the database host settings as they started out but get this message:-

 


Error: Alteryx Server Usage Report (8): Tool #73: Mongo Error (getCollectionNames) : { msg:"Authentication failed.: generic server error" code: Authentication failed.: generic server error }

 

 

I have also tried replacing localhost with the ip address of the server but get the same error.

 

any suggestions would be greatfully appreciated

 

 

steve

 

Comet

Have you changed the password to match the one in your server configuration settings?

Asteroid
Asteroid

@SteveKnapper -- Did you figure out why you got this error or how to fix it?

 

@DavidxL -- In my case, I did copy and paste the password from the Persistence page in the Alteryx Server configuration.

 

Thanks,

 

Heather

 

Additional search terms: Mongo Error, getCollectionNames, Authentication failed

Highlighted
Meteor

Please make sure you are using other password and not Admin password from Persistence screen.

 

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