alteryx designer 11.8 is not stable in Win10

[Alex_yang]

Hi Expert

After I upgraded to Alteryx 11.8 from 11.5, it becomes not stable in my laptop for trial run license for my Win10

It is easily get hang when I run a workflow which is more than 1 mins

After I increaed the used memory, it completed w/or error but disk size is in always 99% usage from task manage and Alteryx back to no response anymore

May I know how to resolve this?

Best regards

Alex yang

[Alex_yang]

Hi Expert,

May I know your comment on this?

Best regards

Alex yang

[JessicaS]

Hi @Alex_yang,

I recommend emailing into support@alteryx.com so that we can troubleshoot with you on this issue.

Thanks,

[Alex_yang]

Hi Jessica,

Thanks

I have mailed to Support team

One thing I notice is if I switch network from company network to public, my Alteryx Design 11.8 never hang

In the company network model, it will get hang or crush automatically in a fixed time period 

I am not sure this is due to I am using a trial run license but 11.6 is working or it is due to change for the license model

Best regards

Alex yang

[r4upadhye]

where did u get 11.8?

usually its posted here : http://downloads.alteryx.com/downloads.html

seems its not there yet.

[Alex_yang]

I am downloading this from the link provided by Alteryx

[Alex_yang · Accepted solution]

I have checked with Alteryx support team

It is caused by the new license model

Best regards

Alex yang

[JeffSpilinek]

Would this also impact Designer 11.7?

[patrick_mcauliffe]

@JeffSpilinek probably not, since the new licensing system is built on top of a different platform.

[Alex_yang]

@JeffSpilinek

I have installed 11.7 in my laptop and this is working w/o same error for 11.8

You can use 11.7

Best regards

Alex yang