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It appears that this is probably a bug if you are on 2020.4. I heard other users raising that issue, not sure if there has been an update in the tool or something happens with Designer but you can report it on alteryx support as well.
You are running into a known Defect: DE28334 - In version 2020.4 the XML Parse tool does not detect specific child. WORKAROUND : Use Formula to remove any single letter and a following colon from tags from the DownloadData field. Expressions: REGEX_Replace([DownloadData], "<\D:", "<") REGEX_Replace([DownloadData], "</\D:", "</") Please apply the workaround.