Hi @Ramyasri_1997 ,
It will help the Community if you can share some data samples as well as the steps that you'd like to automate. Cheers!
Hi
Sure, Thanks for the help iam uploading the sample data file where the the sheet 2 contains the employee names sheet 1 info has to allocate to the agents. its just an sample the file consists of 500 records atleast.
thanks
Hi @Ramyasri_1997 - What are the rules of allocation? If it's just an equal number of Cases then the workflow is pretty simple: