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The issue with the US and Canada CASS engine has been resolved. If you have already spoken to a Support team member and your CASS engine is successfully running, no action is required by you.
Please download the updated CASS engines from the “Data Packages” tab from the Licensing and Download Portal (licenses.alteryx.com) to reinstall the latest install. Alternatively, these updates can also be found on the CASS downloads page:
When first executing the CASS .exe you download, the first step is just an extraction process, similar to unzipping a zip file. Please ensure you've also run the "DataInstall.exe" from the directory you chose to extract the CASS data to, as this is the process that actually installs and updates the data. Once you step through the installer, the data should be up to date and the issue should be resolved.
If you're still seeing issues with the demo mode after running the DataInstall.exe and choosing to update the CASS data, please reach out to our support team at email@example.com and we will reach out to further assist.
I administer a few installations and they are all still reporting CASS_ErrorCode "D" after trying the updated installation. I tried BOTH the US_CAN and US only installations. Same deal. Can't get jobs out with broken CASS
1. Run the data installer and ONLY uninstall the CASS Data Sets (do not install any CASS data sets) 2. Delete all the CASS data files from your local directory 3. Download the CASS file again, extract to directory 4. Run installer and install the CASS Data Sets
This fixed the issue, where as downloading & running the install directly did not.