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SOLVED

Using download tool on GLEIF API

Piotr_M
5 - Atom

HI guys,

Could anyone try to use the GLEIF api via the download tool?
Trying to use it I'm getting an error "couldn't resolve host name".
it might be due to some internal company network rules, thus I thought I will ask anyone to try it as well.

I would much appreciate any idea.

GLEIF API link:
https://documenter.getpostman.com/view/7679680/SVYrrxuU?version=latest

5 REPLIES 5
TheOC
15 - Aurora
15 - Aurora

hi @Piotr_M 

Mine seems to work fine for the api call:

TheOC_0-1637754108350.png
I would suspect this to be an issue with network rules on your company policy.

 

Hope this helps,
TheOC

 


Bulien
Piotr_M
5 - Atom

Thanks for a quick reply.
That's exactly what I expected.
Seems like this is a start of a long journey with the internal IT department to resolve this.

TheOC
15 - Aurora
15 - Aurora

hey @Piotr_M
I know of that journey, and i wish you luck 😁

 

If you need it ASAP, you could look at using a proxy. However I would recommend also vetting this through your IT before proceeding.


Bulien
Ben_H
11 - Bolide

Hi @Piotr_M,

 

Just a potential quick fix -

 

If you go into Options -> User Settings -> Edit User Settings

 

Ben_H_0-1637858069851.png

 

Ben_H_1-1637858104834.png

 

Under the Advanced tab you can enable proxy settings - in the past I've had trouble with external connections and this was the issue.

 

Hope that's a simple solution, but it may well be a long journey through your IT team.

 

Regards,

 

Ben

 

Piotr_M
5 - Atom

Hi @Ben_H.

Thanks for the idea.
I've tried autoconfigure without any success.
Need to get in contact with IT.

Regards,

Piotr

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