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SOLVED

Using a [Field] in an Email Body Text and maintain the line breaks

BautistaC888
8 - Asteroid

Hello,

I need to use a field to use as a body for an email.
The mail body needs to conserve the line breaks from the body.

Thank you.

8 REPLIES 8
PhilipMannering
16 - Nebula
16 - Nebula

If the body is static you could just paste that into the Report Text Tool? As opposed it coming from a Text Input Tool...

 

PhilipMannering_0-1653340449990.png

 

BautistaC888
8 - Asteroid

Hello,
Unfortunately, the body is dynamic. That is why i want to take it from a field. 

PhilipMannering
16 - Nebula
16 - Nebula

Can you share two different examples of the body?

BautistaC888
8 - Asteroid

Ok, but it's not a fixed number of body.

FreeRangeDingo
11 - Bolide
11 - Bolide
PhilipMannering
16 - Nebula
16 - Nebula

Ah, so the whole body could change.

 

A couple of options worth trying,

1. Use the field directly in the Email Tool (i.e. without the Report Text Tool)

2. Replace new lines with <br/> in a Formula Tool and then use the field but treat as raw PCXML (example attached)

PhilipMannering_0-1653342855074.png

 

FreeRangeDingo
11 - Bolide
11 - Bolide

Then the Text column feeds into the Email tool as the body.  That works nicely.

FreeRangeDingo
11 - Bolide
11 - Bolide

Actually, you don't need the Report Text tool.  I liked this and was going to do a write up on it.  When I started building it out, I was able to get a good clean email without Report text and just using the expression.  Here are my inputs.

FreeRangeDingo_0-1653348981526.png

Here are the formulas.

FreeRangeDingo_1-1653349009356.png

 

And here is the email that comes out.

FreeRangeDingo_2-1653349028952.png

 

 

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