Alteryx Designer Discussions

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User Cancelled error Issue

5 - Atom


         I am new to Alteryx Designer and was wondering if there has any new development for fixing this problem. As of right now I am not able to change any of my security settings. Also is there any relationship between this problem and Alteryx lagging?

6 - Meteoroid

One thing we found to be contributing to this issue, is workflows that have enabled browse tools. I would disable all browse tools and see if that helps solve your issue. 

6 - Meteoroid

I wanted to follow up on this. We found that licensing issues caused this for us. We were running into this problem during our transition from designer/scheduler to server as we had two different workers setup but really only had a license for one. We scaled back to one and the problem has been resolved.  

Hi Lisa,


Could you please share the exact details what need to be done to get the issue fixed.


We are currently using 11.5 version and facing the same issue.


Thank you 

Srikanth Dayyala




For more individual assistance, commercially licensed users can contact Support


This error was seen much more often in older versions, but there is no known blanket fix.  Things to check include

  • Temporarily disable security software to determine whether that makes a difference.  If that is a factor, you can often whitelist Alteryx directories and files.  For a list of directories, see Solution A in this post and include all files and subdirectories when whitelisting.   
  • Ensure that you have sufficient resources:  Eight GB of RAM should be considered a bare minimum, and the amount of available RAM is important.  Try closing other programs when running Alteryx. 

Please also note that Designer and Server version 11.5 reached the end of support in February 2019.  You may find that upgrading to a newer version helps.

Lisa LePome
Senior Customer Support Engineer -- Knowledge Management Coach
Alteryx, Inc.