Unhandled Exception Error 2019.3

[avavalley]

Hi everyone,

Not quite sure why I got this error but it will not go away regardless of my workflow I have open.  I think it happened after I accidentally imported an older charting tool within a premade workflow I was working with, however I have deleted that and am still getting the error.

Is there some way I can fix this on my own?

Thanks

[jpoz]

When do you see the exception? When you click on the file menu?

[nandinihegde]

Hi I see this exact error when I click on the File menu..do u know how to resolve that?

[jpoz · Accepted solution]

Try wiping the registry entries in HKEY_CURRENT_USER\Software\SRC\Alteryx\10.0\MRU (using regedit)

I would recommend exporting to back it up first, but this may fix your issue. If not, I have one other thing you can try.

[contextworld]

Hey JPoz, I am having the same issue and this did not solve it. Any other ideas?

Thanks in advance

[jpoz]

Can you send me a private message with your email address? I will look up the exception you are receiving.

[jpoz]

Can you also look for and wipe registry entries in:

• HKEY_CURRENT_USER\Software\SRC\Alteryx\4.0\MRU

[contextworld]

Deleting those entries as well solved the issue!

Thanks a lot JPoz!

[contextworld]

Good afternoon Jpoz,

I have another user encountering this, and deleting those 2 entries no longer works.

This error pops up only when logging with his user profile, if I login with mine it doesn't seem to throw any Unhandled exception anymore.

Please let me know what I shall do.

Thank you!

[jpoz]

You can also try deleting HKEY_CURRENT_USER\Software\SRC\Alteryx\GalleryCredentials ?