# Alteryx Designer Discussions

SOLVED

## Time elapsed between two dates in different rows

7 - Meteor

Hello all,

I am looking for a way to know the interval of days between two dates.

The status of one ticket should pass by different stages and I need to know how many days was the ticket on each status, kindly note that a ticket can repeat the same status, in that case I need to know the summary of the days with same status. so what I need is to know how many days are each ticket in each status.

 TICKET TIMESTAMP STATUS 123 2020-01-22 A 222 2020-01-22 A 123 2020-01-23 B 321 2020-01-24 A 222 2020-01-25 B 123 2020-01-25 B 321 2020-01-26 B 123 2020-01-30 C 321 2020-02-02 C

Kindly note that Timestamp refers to the date when this information has been entered to the sheet.

With this scenario the results that I want is the below chart. (the numbers in the status columns are days)

 TICKET STATUS A STATUS B 123 1 7 222 3 0 321 2 7

Do you know how can I calculate this ?

Also if you could add a formula to calculate this only in business days will be much appreciated.

Alteryx Partner

Great question.

However, why do you have ticket 123 marked twice in Status B?

Sincerely,

Jacob

7 - Meteor

Yes, sometimes the status cannot be changed and it is tracked as the same status before.

I know that maybe I cannot get the chart I need. if so it is acceptable to have this below:

 Ticket Status Days 123 A # 123 B #

Alteryx Certified Partner

Hello @Dario02,

Would this help?

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Regards

Alteryx Partner

I've built you a workflow with a Batch Macro.

Please let me know if it helps. If it does, please accept this as a solution.

Thank you,

Jacob

12 - Quasar

slightly different (and more complicated) path, but one I believe is necessary in order to calculate business days.

In short:

Scaffold all the available dates in each ticket status, and then count the days that are business days.

7 - Meteor

Many thanks for all the help, I has been able to do what I want thanks to your help.

7 - Meteor

Unfortunately I was not able to open your workflow because I was using an older version of Alteryx.