Get Inspire insights from former attendees in our AMA discussion thread on Inspire Buzz. ACEs and other community members are on call all week to answer!

Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

SharePoint Files Input and Output tools

johanoelgaard
5 - Atom

I have recently noticed that SharePoint Files Input/Output tools have been added to the available connectors. However after connecting to my company SharePoint site when trying to configure the tool the Configuration pane whites out only moments after clicking on the connector not leaving me any chance actually to actually connect to any files. I have tried running the connector on 2021.3 and 2021.2.2 both without any luck. Anybody else have experienced this or has an idea of what to do?

 

 

22 REPLIES 22
JonathonCavalieri
7 - Meteor

I am having the exact same problem, i tried both type of authentication and got the same result of white page.

To add to this if I am fast enough I can click options tab and it stays there but as soon as i click back it goes white. Would love to know if anyone has found a fix for this/ has got this tool working on there machinealteryx sharepoint problem.gif

 

VojtechT
Alteryx
Alteryx

Hi @johanoelgaard , thank you for reaching out. 

Could you just confirm for me whether this behaviour happened immediately once you logged into the tool, or did you re-open a workflow from e.g. previous day? 

We were facing similar behaviour which was caused by expired authentication token. So I'm wondering if this might be the same cause or a different one. 

Vojta

Vojta T., PM for Data Connectors
Try our Beta data connectors at https://bit.ly/3Ae8HgY
johanoelgaard
5 - Atom

Hi @VojtechT

 

This happens immediately once i log in to the tool - thus I have never had the chance to use it in a workflow.

Further I noticed that on the newly released 2021.3.2 the connector no longer let me log in what so ever as the pop up just goes white after credentials have been entered 😕

 

Hope you might have a solution for this, any help to resolve this would be greatly appreciated!

 

Best,

Johan

VojtechT
Alteryx
Alteryx

Hi @johanoelgaard ,

we believe we have found the reason and fixed the issue. However it's hard to replicate the environment to be sure. 

Would you mind trying a beta of the new version to see if the solution helped? 

You can download the Beta version from our Beta program page. You might need to sign-up first - in such case use this link.

Thank you

Vojta T., PM for Data Connectors
Try our Beta data connectors at https://bit.ly/3Ae8HgY
johanoelgaard
5 - Atom

Hi @VojtechT,

 

I have tried the v.1.1.0 beta and managed to connect to files on my company SharePoint without any problems in 2021.2.2 😄 

However I am still not able to log in in 2021.3.2 as the pop-up just goes white after logging in – guess I will just use the 2021.2.2 for now.

Thank you so much for letting me try the beta connector! 😄

 

Best,

Johan

VojtechT
Alteryx
Alteryx

Hi @johanoelgaard , unfortunately there's known issues in 21.3.2 which causes similar behaviour with all of our connectors. 21.3.1 should work correctly, though. 

We are already working on a fix of the issue, so

Vojta T., PM for Data Connectors
Try our Beta data connectors at https://bit.ly/3Ae8HgY
annamalaimoorthy
8 - Asteroid

@VojtechT - I wanted to test out the Beta connector, but it says page not available. 

Can you share me a new link in case the old one is expired. 

 

Thanks 

Anna

VojtechT
Alteryx
Alteryx

Hi @annamalaimoorthy ,

 

this one should be still working: https://betaprogram.alteryx.com/key/DataConnectors and should let you register into Beta program. If you're already registered, you should be able to get there directly via this link: https://betaprogram.alteryx.com/project/version/item.html?cap=d1c54af34d834ba684cd6c18eb2dc80b&artid... 

Let me know if it works for you.

 

Vojta T., PM for Data Connectors
Try our Beta data connectors at https://bit.ly/3Ae8HgY
Ashuu11
7 - Meteor

Hi @VojtechT 

 

I have installed 2021.3.2 non admin version and in that also i am facing the same issue after entering the credentials in Sharepoint File Input tool which I installed from gallery using yxi file.Is there any way to fix this issue? I also tried to register in beta program but it was saying your version should be 21.2 or 21.3.1.Please confirm if i can use yxi file which is attached under beta program page for 2021.3.2

Labels