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Alteryx designer Discussions

Find answers, ask questions, and share expertise about Alteryx Designer.

SharePoint 2013 File not found issue

Meteoroid

I have a workflow which gets a file from a Sharepoint 2013 document store using the \\documentcentral.fmr.com\DavWWWRoot\sp\ad\XXX.xlsx and it works fine on my desktop but once I load workflow to the Altertx server I get a Fild not found error.  I am running both the desktop and serve with the same account as I wanted to rule out a permission issue.

 

thanks for any help!

 

Community Operations Specialist
Community Operations Specialist

@kdmoloney it may be that your server does not have access to that URL. Does your server have the Run As setup? If so, make sure that the user has access to those files. If you do not have the Run As setup you may need to setup that up. You can find that in the System Settings.

Meteoroid

Hi Dan,

Yes, the server is setup with a run as and the account has access to SharePoint site.

 

Thanks,

   Kevin

Community Operations Specialist
Community Operations Specialist

looks like this may be an access issue. Please check with your IT.

Meteoroid

Were you able to find resolution to this? I too am having the same issue as you are. I can run the workflow fine on my desktop yet despite saving the workflow to the Gallery using credentials that I have verified have access to the file, I cannot get the workflow to run in the Gallery. I to receive the "File not found" error.

Meteoroid

I had to install the desktop experience tools on the server and then I was able to access SharePoint 2013 from the workflow. 

Meteoroid

Thank you very much. I'm going to have my admin install the desktop experience tools but feel confident this will do the trick.

Meteor

Having a similar issue, where the workflow is running from our old environment (Alteryx V 11.3) but in the new environment (Alteryx V 11.5) it doesn't seem to be working, any thoughts? @DanM

 

One recommendation we received was to reconfigure this to using the "Sharepoint input list" from the Connector tools palette, but i see 2 challenges there:

1. I will have to reach out to all impacted users (using sharepoint input as an input file - giving the explorer path) and reconfigure their input tool

2. Some maintain excels instead of lists, so the Share point input list usage will change the way they store data, this may get challenging

Highlighted
Meteor

The install of desktop experience did not fix the issue for us, did it work for you? @Brendon_Struck

Meteoroid

Hello Deeksha......installing desktop experience did not end up working for me either. I worked with my IT department and they believed it was related to a firewall issue but I ended up just having the file I needed to pickup moved to a fileshare instead of on SharePoint.