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I have a workflow which gets a file from a Sharepoint 2013 document store using the \\documentcentral.fmr.com\DavWWWRoot\sp\ad\XXX.xlsx and it works fine on my desktop but once I load workflow to the Altertx server I get a Fild not found error. I am running both the desktop and serve with the same account as I wanted to rule out a permission issue.
@kdmoloney it may be that your server does not have access to that URL. Does your server have the Run As setup? If so, make sure that the user has access to those files. If you do not have the Run As setup you may need to setup that up. You can find that in the System Settings.
Were you able to find resolution to this? I too am having the same issue as you are. I can run the workflow fine on my desktop yet despite saving the workflow to the Gallery using credentials that I have verified have access to the file, I cannot get the workflow to run in the Gallery. I to receive the "File not found" error.
Hello Deeksha......installing desktop experience did not end up working for me either. I worked with my IT department and they believed it was related to a firewall issue but I ended up just having the file I needed to pickup moved to a fileshare instead of on SharePoint.